Your data security is our priority.
Old National Bank's privacy policy details how customer data is collected, used, and protected. It covers the types of information gathered, the purposes for its use, and the security measures in place to safeguard personal and financial details, ensuring customer trust and compliance with regulations.
At Old National Bank, safeguarding your personal and financial information is a core principle of our operations. We understand the importance of trust in a banking relationship, and our privacy policy reflects our unwavering dedication to maintaining the confidentiality and security of your data. This commitment extends to all aspects of our services, from how we interact with you in person to your experiences with our digital platforms.
We adhere strictly to federal and state regulations governing financial privacy, including the Gramm-Leach-Bliley Act (GLBA). This means we have established clear guidelines for handling your sensitive information, ensuring that your privacy rights are respected at every turn. Our practices are regularly reviewed to ensure they meet the highest standards of data protection and align with evolving industry best practices.
Our goal is to provide transparency regarding our data practices so you can make informed decisions about your financial services. We believe that a clear understanding of how your information is managed strengthens our relationship and reinforces your confidence in Old National Bank.
Old National Bank collects various types of information to provide you with banking services, manage your accounts, and fulfill legal and regulatory requirements. This data can include identifying details like your name, address, Social Security number, and contact information. We also gather financial information such as account balances, transaction history, and creditworthiness data.
Information is collected through several methods. When you open an account or apply for a loan, you provide data directly to us. We also collect information from your transactions, such as deposits, withdrawals, and payments. Additionally, we may obtain data from third parties, including credit bureaus, to assess your eligibility for products or to verify your identity. This helps us ensure the security of your accounts and prevent fraud.
The information we collect is primarily used to deliver the services you request, process your transactions, manage your accounts, and comply with legal obligations. It also helps us to detect and prevent fraud, enhance the security of our systems, and offer you relevant products and services that may benefit you.
Old National Bank understands that the sharing of your information must be handled with utmost care. We do not sell your personal data to third parties. We may share certain information with affiliates within the Old National Bank family of companies to provide you with a full range of financial products and services. We also share data with non-affiliated third parties only as permitted or required by law, such as with credit bureaus, government agencies, or service providers who assist us in our operations.
When we share your information with service providers, such as those who process statements or manage IT infrastructure, we ensure they are contractually obligated to protect your data with the same level of security and confidentiality that Old National Bank maintains. These third parties are only permitted to use your information for the specific services they provide on our behalf and are prohibited from using it for their own marketing purposes.
"Protecting our customers' data is not just a regulatory requirement; it's a fundamental aspect of our commitment to trust and security."
To protect your data from unauthorized access, disclosure, alteration, or destruction, Old National Bank employs a multi-layered security approach. This includes physical, electronic, and procedural safeguards. We use encryption technologies for data transmission, maintain secure computer networks, and implement strict access controls for employee access to customer information. Our security measures are regularly updated and tested to respond to new threats and ensure the ongoing integrity of your financial data, aligning with industry standards for information security, such as those outlined by the National Institute of Standards and Technology (NIST).
| Data Type | Collection Method | Primary Use | Sharing Practices |
|---|---|---|---|
| Personal Identifiers (Name, SSN) | Account applications, forms | Identity verification, account management | With affiliates for service delivery; legally required disclosures |
| Financial Information (Balances, Transactions) | Account activity, statements | Transaction processing, fraud prevention | With service providers for operations; credit bureaus |
| Contact Information (Address, Email, Phone) | Account setup, communication preferences | Customer service, product updates | With affiliates for marketing (with opt-out); essential service providers |
Old National Bank